TERMS & CONDITIONS | PIK N GO Restaurants

Terms and Conditions for PIK-N-GO Hospitality Pvt Ltd

Welcome to the official website of PIK-N-GO Hospitality Pvt Ltd ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the PIK-N-GO website, placing an order, making a reservation, or engaging with any of our services, you agree to these Terms and Conditions. If you do not agree with these Terms, you should not use our website or services.

2. Use of Website and Services

Eligibility: You must be at least 18 years old to use this website and make any purchases. If you are under 18, you may only use our services under the supervision of a parent or legal guardian.
Account Creation: To access certain features or services (such as reservations or ordering), you may need to create an account. You are responsible for providing accurate and complete information during registration and for maintaining the confidentiality of your account credentials.
Prohibited Activities: You agree not to engage in any activity that could damage, disable, overburden, or impair the website, or interfere with any other party's use of the website. You also agree not to use the website for any unlawful purpose or in violation of these Terms.

3. Reservations and Orders

Restaurant Reservations: When you make a reservation through our website or app, you agree to provide accurate details such as date, time, and number of people. Reservations are subject to availability and confirmation by PIK-N-GO. Cancellations or changes to your reservation may be subject to our cancellation policy.
Placing an Order: By placing an order through our website or app, you are making an offer to purchase our products or services. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing issues, or system errors.
Pricing and Payment: All prices are listed in [Currency], exclusive of applicable taxes and fees. Payments must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and online payment gateways. Prices may change without prior notice, but once an order is placed, the price is fixed.
Delivery and Pickup: We offer delivery and/or pickup services based on the availability in your location. Estimated delivery or pickup times are provided, but we cannot guarantee exact delivery times due to factors beyond our control, such as weather, traffic, or delivery delays.

4. User Content and Reviews

Content Submission: You may submit reviews, comments, or feedback on our website. By submitting content, you grant PIK-N-GO a perpetual, royalty-free, and irrevocable license to use, modify, and display your content for promotional or marketing purposes.
Review Guidelines: You agree not to submit content that is offensive, defamatory, or violates the rights of others. We reserve the right to remove or edit any content that violates these guidelines.

5. Intellectual Property

Ownership: All content on the PIK-N-GO website, including logos, graphics, text, images, videos, and software, is the property of PIK-N-GO Hospitality Pvt Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Usage Restrictions: You may not copy, reproduce, distribute, or use any content from our website without obtaining prior written consent from us. All rights not expressly granted to you are reserved by PIK-N-GO.

6. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by PIK-N-GO. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party sites before accessing them.

8. Limitation of Liability

No Warranty: Our website and services are provided "as is" and "as available" without any warranties, either express or implied. We do not guarantee the accuracy, reliability, or availability of our website or services.
Limitation of Liability: To the fullest extent permitted by law, PIK-N-GO and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, services, or products.

9. Indemnification

You agree to indemnify, defend, and hold harmless PIK-N-GO and its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from your violation of these Terms or your use of our services.

10. Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in unlawful activities.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of [India/State], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in [City], India, under the rules of the [Arbitration Institution].

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms at any time. When we do, we will post the revised Terms on our website and update the effective date. Please review these Terms periodically to stay informed about changes.